Conflict with parents and families Level 4 - Conflict with Colleagues
Managing conflict between colleagues and building better teams
Disagreements between colleagues working in clinical teams can have a significant impact on performance and wellbeing as well as affecting patient experience and safety.
Our Level 4 Conflict with Colleagues training is designed to help healthcare professionals understand how and why conflicts arise within and between teams, and what they can do to try and resolve them.
This training teaches you to:
- Understand how and why conflicts arise within and between teams
- Distinguish between conflict styles and communication preferences
- Use conflict de-escalation strategies
- Understand the requisites for functional teams and how to achieve them
Excellent training..especially the stuff about how relationships unravel and how to prevent this.
– Doctor, Medical Defence Union (MDU)
To book onto this training, get in touch with the MMF team.
Level 1
Foundation
The essential toolkit for recognising and understanding conflict between families and healthcare providers
Level 2
Intermediate
Managing conflict as a team using the MMF Conflict Management Framework (CMF)
Level 3
Train the Trainer
Embedding the MMF Conflict Management culture throughout your organisation
Level 4
Colleagues
Managing conflict between colleagues and building better teams
